Subscription Plans

Frequently Asked Questions

• How does 30 day money back guarantee work?

  You will be charged when you start your subscription, and we are sure you will love the courses, however if at any point in the first 30 days you are unsatisfied with the quality of the material, can’t find what you’re looking for or just feel they aren’t for you, simply email our support team, and we will give you a 100% 30 day money back guarantee.

• Are Live sessions a part of the memberships?

  Live sessions are not a part of any membership and are not run on a regular basis. They are purely a good will and a spontaneous event. Whenever we run live sessions all members get free access to them, it’s a gift, while non-members can pay to access them. We do not have a schedule of the live session, we announce them as we go. Members always get notified first via newsletter.

• Are the courses suitable for beginners?

  Totally! If it you are an absolute beginner in solo jazz there is a special course for you – Solo Jazz 101. Start right there. It will guide you though the very fundamentals of jazz dancing and basic jazz steps. All the other courses are built in a way, that each chapter or class starts with more basic moves or techniques and builds up to more advanced material progressively.

• Are the courses suitable for advanced dancers?

  Yes! Check out Secrets of Charleston 20’s for the specific styling, technique and moves of that era. Go to World of Kicks course for quite technical kick variations, routines and improvisation tricks or try Secrets of Improvisation to discover the tools to dance with more creativity, musicianship and create your own steps and variations. You will benefit from this course more if you already have some jazz vocabulary. Finally Solo Jazz 101 is a great resource for teachers and other advanced students looking to learn new ways to teach the fundamentals.

• Which subscription plan Is right for me?

  After running this course for over 7 years now, I know that the first month is the hardest for many students, and some don’t stick with it and pursue their goals. Committing to 6 months or a year you will push through the initial learning phase and that’s where you will find real improvements in your dancing. The monthly option allows for complete flexibility, and with the core material that is available in the other subscriptions it is a great supplement to live classes in your hometown, where your own teacher might offer you direct feedback.

• Can I upgrade from a Monthly plan to Yearly?

  Absolutely. If you have tried out the monthly option and would like to upgrade your membership, simply contact the team, and they will upgrade your account.

• Can I cancel my membership?

  Yes, you can cancel your subscription by yourself at any time in your Account settings. which will cancel any future billings for the subscription. The subscription will only become inactive once all future billings have ended or been cancelled AND the last transaction associated with the subscription has expired. Your user account will remain active but limited to a basic level. Ksenia will occasionally reach out to you with updates, offers, special tips and other news.

  If you want to completely shutdown your account just send us an email and we’ll remove you from all mailing lists and permanently erase your account.

• How does Jam Circle Work?

  All members of Ksenia’s school have access to Jam Circle. You simply login with your username and password from the website and from there you can access the school’s community discussion forum. Newly re-launched Feedback & Coaching programme (membership add-on) also uses Jam Circle.

• How can I track my progress?

  All courses display a mark of the videos you have watched and the ones you have left to watch. Users can see how far along they are in each course and how much they have to complete.

• What video qualities are provided?

  We present all of our videos in SD, 480p, 720p and 1080p quality. Our video host Vimeo will automcatically provide an optimised video for your screen size and connection. We provide all of these quality levels for our members so that you may choose the quality that best fits your computer’s and internet connection’s capabilities.

• Can I download the videos to my computer?

  At this time videos will be available for online streaming only.

• Is your payment system secure?

  Credit card payments are processed using Stripe‘s AES-256 encryption. We do not have any access or store any credit card information on this website, or anywhere else. Payment pages on this website are secured using a certified Comodo SSL certificate.

• What payment methods do you accept?

  We accept purchases through the use of a Debit & Credit Card (Visa, MasterCard, and American Express).

  PayPal option is available for Annual Memberships, not Monthly. EU customers are subject additional VAT tax rate based on customer address.

  For PayPal payment method please contact us directly.

• Where can I see my account status?

  You can see your active membership by going to your Account Subscriptions page.

• Where can I find a list of the transactions I have made?

  You can see a complete list of transactions by going to your Account Payments page.